Thank you for Booking with Scarmack Productions.
Frequently Asked Questions???
Q: What packages do you offer?
A: I do not necessarily have "packages", more pick and choose what you want. I have found in the 14 years I have been doing this, it is best to just let the client pick exactly what they want, that way they are not paying for something extra they do not need just to get something else they want.
Q: What is your turn around time?
A: Photography 3 – 6 Weeks. Videography 4 – 8 Weeks. (Times may vary depending on backlog but you will be kept in the loop every step of the way!)
Q: How long are you usually there on our wedding day?
A: That is strictly up to you! I offer anywhere from 1 hour to 12 hours (Additional hours can be added later).
Q: Do you offer Idle Hours or Down time?
A: Hours booked are consecutive. When booking we are giving up the opportunity to book another wedding or job during that time. Once we're on site at your venue it's hard to leave with all our gear, and then go do something else and be back in time as we need to stay ready for the next timeline of events. We often find ways to fill the void so we're not just sitting around. Capturing candid shots, decorations, etc.
Q: Do you offer RAW Footage or Full-Length clips?
A: I do not offer RAW Footage as it does require special software to be able to view it and edit it but if you know what you're doing then that can be accommodated, otherwise I do offer Original Footage that is playable on all devices.
Q: What form of payments do you accept?
A: Cash is king as they say. I also accept checks, PayPal (email@example.com), Venmo (SeanScarmack), Cash App, Apple Pay, Zelle. See more information here
Q: Do you require a deposit and is it refundable?
A: I require a 20% deposit to hold your day and that is non-refundable after 30 days of booking. Only because weddings are usually booked a year in advance with very little last-minute ones. So, when I book your day, I'm giving up the opportunity to book another, while sometimes I may get lucky and find one, it is not always guaranteed. Wedding must be paid in full within 30 days of your wedding date, after which is non-refundable.
Q: Do you have a rescheduling fee?
A: Yes $500. ONLY if your date changes within 90 Days to your Wedding Date. As mentioned above, I hold your original date and may have turned away another Wedding. No charge if over 90 days out.
Q: How long and how many weddings have you shot?
A: I have been shooting weddings now for 15 years and have shot just over 200 weddings.
Q: Do you have insurance if required?
Q: Do you travel and if so, what are your fees?
A: Yes! I love traveling to new and exciting places! Besides my normal rate, travel expenses must be accommodated. I travel within one hour at no additional cost and then everything over is additional. Click the Book Now in the menu to see a full breakdown of pricing + availability.
Q: How do we receive our Photos and/or Video?
A: I deliver everything digitally via download, but I can also make you a USB thumb drive for an additional fee. Everything is uploaded to my website, shared to Facebook for ease of sharing and the videos are also uploaded to YouTube.
Q: Do you keep our Photos and/or Video Backed up?
A: By default I keep everything backed up for 6 months after your Wedding but do offer a service for 5 years Guaranteed (Short of a Natural Disaster)
Q: Do you offer any Discounts?
A: I do not offer Discounts any longer except for Military (Active / Retired) or First Responders - 10% Discount
(Does not apply to other family members or friends)